Ratings & Reviews

Overall Rating

4
(41 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Ellen K. - |Recommended: YesWould recommend in a heartbeat — Jefferson House Apts is a great community to be a part of. Staff and maintenance are all so friendly and super helpful. They know you by name and warmly greet you even if you bump into them on the streets Really going to miss them They look after you and do their best to make sure that your living experience is the most enjoyable it can be. Whenever I put in requests for maintenance repairs, it was always completed in a timely fashion within the same day. Location is super safe and convenient because it's right across from all the eateries on St. Paul street. Apartment is well-maintained and clean.
response from property -Thank you Ellen, we're so glad you enjoyed living at Jefferson House! Feel free to visit us anytime; take care!
submitted by Duncan S. - |Recommended: YesFlexibility — I highly recommend Jefferson House. I have lived in the building for over 4 years and am very happy with the staff in the office, Danielle and Scott. They have made me feel at home and work hard to manage the building responsibly they are always polite, businesslike and kind. Jerry, chief of maintenance bends over backwards to keep all systems functioning smoothly and has a great attitude always. The building is unbelievably quiet and in a super convenient location. A good find in any city.
response from property -Thank you Duncan! We appreciate you taking the time to rate our community and all of the nice things you had to say about our staff. Please let us know if there is anything else we can do for you. Take care!
submitted by Duncan S. - |Recommended: YesFlexibility — I highly recommend Jefferson House. I have lived in the building for over 4 years and am very happy with the staff in the office, Danielle and Scott. They have made me feel at home and work hard to manage the building responsibly they are always polite, businesslike and kind. Jerry, chief of maintenance bends over backwards to keep all systems functioning smoothly and has a great attitude always. The building is unbelievably quiet and in a super convenient location. A good find in any city.
submitted by Jacqueline G. - |Recommended: YesThe building is older but the staff is kind and extremely helpful — I enjoy living in Jefferson House Apartments. The location is prime and the staff is timely in dealing with any concerns. Both Danielle and Scott are personable and will say hello by name when they see you. My particular apartment has not been renovated and I feel the price I am paying for the quality of the apartment is a tad high but again, the location is awesome so I deal. Some of the new renovated studios are beautiful and I would definitely recommend choosing those if you are able to financially. Overall, great place to live.
response from property -Dear Jacqueline, Thank you for the great review of Jefferson House! We're so glad we've been able to make your stay here pleasant and that you enjoy your apartment as well. Please let us know if there is anything else we can do to keep your experience here a positive one!
submitted by Guillermo H. - |Recommended: YesVery comfy apartment with a friendly staff to match — The Jefferson has a distinct charm to it due to its antique foundation and steady developments throughout the years. My apartment was given to me in great condition and anytime there has been a concern the maintenance has responded very quickly. The staff also takes many initiatives to ensure that tenants feel welcome and appreciate. I would definitely recommend it.
submitted by Jennifer L. - |Recommended: YesGood property management, Quaint — Generally, its good. Cost of living is fairly decent. The appliances tend to be on the older side, even for the newer apartments. My studio is lacking counter space and the heater makes a lot of noise really old heating system . Maintenance is good and quick at checking fixing problems, but many non-dangerous problems go unfixed broken insulation around a pipe in my closet, non-leaking crack in the bathroom sink, loud and obnoxious heater, unsecured cover for the shower faucet .
submitted by Gabriela C. - |Recommended: YesWonderful staff, kind — This is hands-down the best apartment for living in the Charles village area, especially for Johns Hopkins students and staff. The Jefferson House apartments are connected to the city and are less than a 5 minute walk to all types of public transportation, the Waverly farmer's market, hospitals and health care facilities. The apartments are spacious and have beautiful original details, but with new appliances and fixtures that make it feel brand new. The few times I have had a maintenance request, management took no more than one day to respond and provide service. Staff member Scott and Danielle respond promptly to my questions and always helps me out when I have questions.The maintenance staff members are exceptionally kind and knowledgeable. Love the programming to keep residents up-to-date with events in the Baltimore neighborhood. Overall, my experience in the Jefferson House has been incredible and I would recommend it to anyone looking for a clean, safe, and quiet community.
submitted by Gabriela C. - |Recommended: YesIdeal location, comfortable size, amazing staff and maintenance, and beautiful apartment details — This is hands-down the best apartment for living in the Charles village area, especially for Johns Hopkins students and staff. The Jefferson House apartments are connected to the city and are less than a 5 minute walk to all types of public transportation, the Waverly farmer's market, hospitals and health care facilities. Also great access to supermarkets and restaurants in Charles Village. The apartments are spacious and have beautiful original details, but with new appliances and fixtures that make it feel brand new. This apartment's facilities are very well maintained and issues rarely come up. The few times I have had a maintenance request, management took no more than one day to respond and provide service. Staff member Scott responds promptly to all my questions and he always helps me out when I have questions about the convenient online resident portal. Both Scott and Danielle in the Jefferson house office are so professional and are always on hand to help me out and always do so with smiling faces. The maintenance staff members are exceptionally kind and knowledgeable. Management also does programming to unite residents and keep them up-to-date with what is going on in the Baltimore neighborhood. Overall, my experience in the Jefferson House has been incredible and I would recommend it to anyone looking for a clean, safe, and quiet community in the great area that is Charles Village.
submitted by Demy A. - |Recommended: YesGreat - staff is amazing too — Staff is professional and always willing to help, they even all know me by name. Love the space and the proximity to the Hopkins Homewood campus.
submitted by Charles B. - |Recommended: YesGreat Location — Jefferson House has a great location It's right at two major bus routes. A grocery store and several restaurants, coffee shop, taverns, and a cool cafe are all within a short walk. It's so close that it feels like being on the Hopkins campus. There is construction currently going on next door and the building is old but well maintained. Management is great - they are very responsive and they also facilitate community among the residents.
submitted by Johan K. - |Recommended: YesA Great Well Maintained Apartment — LOCATION It's located literally seconds away from Chipotle and Starbucks and about a minute away from Hopkins. Of course, there is a hospital near by, but thankfully the sounds are not loud enough to wake you up at night. In addition, there is a construction project going right next to the Jefferson house apartments that will last till the fall of 2016, which essentially means that if you have an apartment that's facing the north side, it gets a bit loud from 7am - 5pm M-F. Thankfully, if you have a full time job or if you're a full time student, this shouldn't be that big of an issue because you're not going to be home. MAINTAINANCE UPKEEP OF PROPERTY This is where I think the Jefferson house does a really good job. With exception of the elevator lack of AC on each floor understandable since this is an old building , I feel as though management has gone through great lengths to make sure everything is kept in good shape from renovations in the rooms, to a front door which uses an electronic card to enter, to a remodeled lobby . STAFF PROFESSIONALISM The staff at the Jefferson House are great. Scott is always quick to respond to emails and phone calls and goes to great lengths keep you happy. In addition, the website the Jefferson house uses you can pay your rent and submit maintenance requests is EXCEPTIONALLY good. Theses are small things, but it shows that management truly gives a damn about things are run. To top everything off, I love the free Keurig coffee they offer downstairs during business hours. Truly a class act. Keep up the good work
submitted by Alexia H. - |Recommended: YesGreat location for Hopkins Student — The area is very convenient, especially if you are a Hopkins student. The building is nice, and so is the staff. However, construction next door makes it a bit noisy at times, which is unavoidable but a nuisance at the same time. Although not unbearable, the noise definitely has put a damper on what would be an otherwise enjoyable experience. My current situation was not the norm, but it did take my room longer than most to be renovated and for me to actually move-in. Through all the chaos, however, the staff remained very helpful and professional. I would recommend living here however, be weary of what side of the building your apartment is on, if you don't want to hear construction sounds all day long.
response from property -Dear Resident, As the manager of Jefferson House, I wanted to take the opportunity to first thank you for choosing our community to be the place you call home. I would also like to thank you for taking the time to provide feedback about your living experience at our community. Our goal as the management of the community is to provide our current and future residents with excellent customer service and a clean, comfortable, and well-maintained home and community. I am pleased to hear that we have accomplished our goal. While I definitely understand the inconvenience that nearby construction can cause, unfortunately this is not something we can control. Thankfully, this is only a temporary inconvenience and should subside soon. Thank you again for your feedback and your residency. We greatly appreciate it. Should you have any questions or concerns, feel free to contact me directly at 410.235.7800. Danielle Baker Property Manager 410-235-7800
submitted by Justin S. - |Recommended: YesGreat option for an apartment in Charles Village — Great apartment building especially for students at Hopkins. Can't ask for a better location with its proximity to the school, restaurants, grocery store, dry cleaning, bank, bus stop, etc. The building itself is also very clean and nice although some of the more recently renovated units are better than others. The staff and maintenance are extremely helpful.
submitted by Steven A. - |Recommended: YesOlder building, but a nice place to live at a great location — The rooms are larger than the typical apartment in the area, and reasonably priced. Groceries and restaurants are also extremely close which is nice. Although an older building, it is very well maintained and clean. The staff is extremely polite and helpful. My only complaint would be the lack of in-unit washer and dryers, and the noise from the nearby construction. I feel that everyone in the area is bothered by the construction though.
submitted by Cara B. - |Recommended: YesNice place to live — Very safe and comfortable.